This website is associated with ASIC recovery services. Any and all information provided to ASIC Recovery Services through this website is protected under the Health Insurance Portability and Accountability Act (HIPPA) and 42 CFR guidelines. Information provided on this website will only be used in the admittance process of any individual seeking treatment. ASIC Recovery services is required by law to maintain privacy and confidentiality throughout the treatment process to include pre-admissions, admissions, treatment, and after treatment. Further client rights and regulations will be provided to clients once admittance process has begun. For further assistance, please call 817-616-0504.
Complaints may be filed with the following authority’s:
Regulatory Division - Substance Abuse Investigations:
512-834-6650 Option 8
Substance Abuse consumer and/or family members with a complaint:
512-834-6650 Option 8
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Phone: 630-792-5411▪ Fax: 630-792-4411
Texas Health & Human Services Commission
cii.SA@hhsc.state.tx.us, or
Texas Health & Human Services Commission
Regulatory Services Complaint and Incident Intake, Mail Code E-249
P.O. Box 149030
Austin, TX 78714-9030
512-834-6650 Option 8
Complaints regarding false, misleading, or deceptive advertising may also be reported to:
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548,
Austin, Texas 78711-2548
512-463-2185